Welcome to the Frequently Asked Questions (FAQ) page for Hands to Hearts. We understand that you may have questions about the NDIS and we want to provide you with as much information as possible. Here, we have compiled a list of the most common questions we receive, along with their answers. If you can’t find the information you’re looking for, please don’t hesitate to contact us. Our team is always happy to help.
What is the NDIS?
NDIS Stands For National Disability Insurance Scheme. The NDIS gives peace of mind through its support to people with disabilities across all Australian states and territories; however: it is not a welfare system. It’s an insurance scheme for all Australians under 65 years with permanent and significant disability.
The NDIS is for people with a significant disability that affects their everyday life. This is assessed by your GP and then further evaluated by the NDIA. If approved a plan provides funds and physical support to individuals to assist them in achieving their goals and managing their daily activities.
This gives people more choice and control over the kind of support they’d like in their own environments.
How does the NDIS work?
Individuals apply for funding through the National Disability Insurance Agency (NDIA). If they’re eligible, the NDIA will set up a meeting with the individual to help understand their goals and decide on their funding.
Who is eligible for NDIS funding?
You may be eligible if:
- You live in Australia and are an Australian citizen, permanent resident or hold a protected special category visa.
- You’re between the age of 7 and 65
- You have a disability that’s permanent (or likely to be so) which affects your ability to communicate, interact socially, move safely around your home and the community or manage your personal care or financial budgeting.
To find out if you’re eligible, please visit https://www.ndis.gov.au/applying-access-ndis/am-i-eligible
What supports does the NDIS fund?
Generally, the disability care, equipment and support services will be funded through the NDIS. If eligible, the supports and services that will be provided, need to assist you in working towards achieving your goals, becoming as independent as possible, and developing skills for day-to-day living participation in the community.
For more information, please visit https://www.ndis.gov.au/applying-access-ndis/how-apply/information-gps-and-health-professionals/supports-faq
Does the funding rollover if I don’t use it in 12 months?
In most cases, no. But your plan gets reviewed every 12 to 24 months – and so does your funding.
When can my plan be reviewed?
Usually plans can be reviewed near their end date. But if there’s been a big change in your life it’s possible to ask for an earlier review.
Can I manage my own funds?
Yes. Although you’ll need a separate bank account to keep your NDIS funds. This is a little more challenging to manage. Whereas a Provider will ensure you are assisted each step of the way
If you’d like someone to manage your funds, you can visit a Plan Management Provider. This can be discussed at your NDIA planning meeting.
Can I use other service providers?
Absolutely. NDIS funding is designed to put you in control – so you’re free to choose which service provider you want. You are free to change service providers, or even have multiple service proivders.
Ensure you choose a provider who can identify with your plan and who will guide you each step.
Do I have to pay any out of pocket expenses?
No, NDIS covers your supports as per your requirements.
What are my rights and responsibilities?
As a NDIS participant, you have several rights and responsibilities.
To know more about them, please visit https://www.ndis.gov.au/participants/your-rights-and-responsibilities
Need help with applying?
Am I eligible for NDIS funding?
How to apply for NDIS access?
