Are you looking for personalised disability support services in Melbourne or Adelaide?
Hands to Hearts is here to help you acheive your goals and get the care the promotes independence, respect, equality and dignity.
We know how hard it can be to find the right support services, but at Hands to Hearts, we’re committed to making it easier.
Our team consists of trained, caring professionals who specialize in providing top-quality personalized disability support services. We understand that everyone’s needs and goals are different. That’s why we take the time to get to know you as an individual and create a customized plan that suits your specific needs.
Imagine having a dedicated and compassionate group of caregivers who genuinely care about your well-being, support your goals, and help you maintain your independence and dignity. That’s precisely what we offer at Hands to Hearts. Our experts offer various services, ranging from in-home assistance to group living arrangements, all designed to help you live your best life.
At Hands to Hearts, we believe that everyone deserves a dignified, fulfilling life full of opportunities. Let us be your partner in achieving that goal.
We understand that taking the first step toward a more fulfilling life can be intimidating. That’s why we provide a no-obligation call or visit. During this call or visit, we’ll discuss your unique needs and goals and address any questions you may have about our services.
WHY CHOOSE HANDS TO HEARTS?
We Listen:
We reflect on our experiences and feedback (good or bad) using them as an opportunity for growth.
Accountability drives us and we commit to proactive communication.
We find solutions when challenges arise.
Creating a welcoming and accessible community for your loved ones is our goal!
At Hands to Hearts, we offer a wide range of services designed to meet the unique needs and goals of each person we serve. Whether you’re looking for assistance with daily living, support to pursue your passions and interests, or just someone to talk to, we’ve got you covered.
Personal Care Services
Level 2 Support Coordination
Behaviour Support
latest blogs
At Hands to Hearts, we believe in the power of knowledge and information to improve people’s lives. That’s why we maintain a regularly updated blog, filled with articles, tips, and resources on a wide range of topics related to care and support.
Whether you’re a care recipient, a family member, or a professional in the field, be sure to check out our blog to stay informed, educated, and inspired.
Understanding Capacity Building in the NDIS
Introduction Capacity building lies at the heart of the National Disability Insurance Scheme (NDIS), offering participants a pathway to personal growth, independence, and achieving their goals. In this blog post, we'll delve into the concept of capacity building, its...
Utilising Support Coordination in your NDIS plan.
Introduction Support Coordination is a valuable service within the National Disability Insurance Scheme (NDIS) that can make a profound difference in the lives of participants. In this blog post, we will explore the concept of Support Coordination, its various...
Behaviour Support: Strategies, Services, and Your Rights
Behavioural challenges can be a significant hurdle for individuals living with disabilities and their families. Fortunately, the National Disability Insurance Scheme (NDIS) offers comprehensive support in this area. In this blog post, we will delve into behaviour...
Together, let’s make a difference in the lives of those we care for!
We are passionately dedicated to delivering exceptional care and support that significantly enhances the quality of life for your loved one. Discover the following distinctive elements that make our service truly remarkable:
Comprehensive Shift Reports
We know how important it is to communicate effectively and be transparent. That’s why we provide weekly, bi-weekly, or monthly shift reports containing support worker (SW) notes to service coordinators (SC) and all key stakeholders. This ensures that everyone involved stays well-informed about the progress and updates regarding the care being delivered.
Meet and Greet Opportunities
We understand the significance of establishing trust and a connection between our clients and support workers right from the beginning. Before making any commitments, we offer opportunities for you to meet and greet our organization and potential support workers. If the meet and greet goes well, the sign-up process can begin during this interaction. This approach leads to a smoother transition and a better understanding of the support worker who will be involved in caring for your loved one.
Dedicated Client Service Team
We prioritize consistency and personalized care. Each customer is assigned a dedicated client service team that oversees all rostering aspects. This means you and your family can directly communicate with the same person at all times, ensuring continuity and a familiar point of contact for any questions or concerns.
Continuous Training
We believe in continuous learning and collaboration. Our client services team actively participates in Positive Behavior training alongside our support workers. This shared training promotes a better understanding, support, and consistent implementation of PBS strategies, guaranteeing the highest level of care for our clients.
Same Worker Assurance
Maintaining continuity of care is crucial for a positive support experience. We recognize this importance, which is why we ensure that the same support worker will consistently be available for your loved one. We promptly establish permanent rosters to ensure a stable and familiar presence, fostering a strong and trusting relationship between the client and the support worker.
We are also happy to onboard your current support workers when you join our family!
Book a complimentary NO OBLIGATION phone call or visit.
And let us take care of your loved ones.
Let’s have a chat on the phone or arrange to meet in person to discuss your needs and how we can best help you achieve your goals.
You or your loved one deserve quality disability support!
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